FAQ
Weight
Q. What weight is the camper?
A: The Dual cab models start at 475kg dry weight . The single cab dry weight is about the 550kg. Our trailer model is about the 1040kg dry.
Q. What is the weight loaded?
Q. Where is most of the weight?
Canvas
Q. Is it Australian canvas?
Q. Does the fly over the top have to come off each time?
Q. Does the camper come with annexe walls?
A. This is an optional extra.
Q. Does it come with midge mesh walls?
A: Yes, there are large midge mesh windows in annex wall panels.
Q. How do I clean the canvas which has been soiled from bird droppings?
Q. Do I have to season the canvas?
Q. The zips are hard to slide, what should I do?
Kitchen & Storage
Q. Where are the gas bottles?
A: There are no large gas bottles in new model, the cooker utilises small 1lb bottles and hot water and internal cabin heating system is Diesel.
Q. How long do the 1lb canisters last?
A: Most customer report appox. 2weeks per canister
Q. Can I get to the kitchen without folding the camper out?
the camper at home without folding camper out.
Q. Does the fridge come standard?
A. Yes, the 85lt Travelander upright fridge is standard in all slide-on models
Q. Can I store things up on the bed?
Q. Can I carry things on the roof?
Electrical & Batteries
Q. What happens if the remotes fail or lose power?
A. You have a manual back up switch, if this was not able to be used as low battery power. There is a manual winder to attach and will take about 2 minute to close. But if the battery is flat then just start your car and put power back into the battery and then after 15 min you should be able to close or open.
Q. Does it have 240 volt and an inverter?
A. Yes it does have a 240 volt inlet on the Side and an outlet in the kitchen to
use when on mains power. There is also an Optional 2000 watt Redarc inverter in the camper to
use when you are not on mains power.
Q. How long does the battery last?
A. As standard our campers include 300ah lithium batteries which last approx. 6-7 days without any input, depending on ambient temperature and how often you open the fridge.
Q. Do they come with the LED lights?
Q. Does the camper come with Solar panels?
Q. Do I have to top up the batteries?
A. No these are maintenance free Lithium Batteries they just need to be plugged in to power when not in use.
Q. Can I charge the camper just before we plan to go away?
Setting up camp
Q. How long does it take to get the camper off the ute?
Q. How long to unpack?
Q. How long to pack up?
Q. Can I still use the camper on its legs?
A. Yes you can still open and close the camper and use the camper as normal.
Q. What if the legs don’t reach the ground under the lid?
Water, diesel & bedding
Q. How much water capacity?
A. DC – 120L / SC – 120L / Lantrex – 240L
Q. How does the diesel heater work?
A. There is a German Eberspacher Diesel burner in the camper that heats glycol and then this glycol is used through heat transfer plates to heat the cold water to hot. The same glycol is used to go through a heat exchange that has a fan attached which then pushes the warm air into the camper.
Q. How much Diesel does it use ?
Q. What size mattress?
Q. Can the bed stay made up ?
Q. Does it come with a porta pottie?
Vehicles, customisation & servicing
Q. Does it matter what vehicle?
A: No, you can put our campers on anything from a Greatwall to a light truck the choice is yours.
Q. Does it matter what tray size?
Q. Can I put an SC camper on a dual cab vehicle or a DC camper on a single cab vehicle?
Q. Do I need to do anything with the springs?
Q. Can I stud match the trailer to my vehicle?
Q. Can the camper be painted a different colour ?
A. Yes we can colour match at an additional cost
Q. Do I need to service camper regularly?
Q. Do you hire?
A. Yes as a Package only including the vehicle.